Frequently Asked Questions

Have Questions?
Find answers to commonly asked questions about our services and offerings.
What sets Velvetys.com apart from other luxury lifestyle brands?
At Velvetys.com, we pride ourselves on our commitment to creating a unique blend of sophistication and comfort. Our curated range of premium fashion, accessories, and home décor is carefully selected for its luxurious materials and elegant designs. We strive to bring a touch of opulence to everyday living, providing our customers with timeless pieces that embody both style and comfort.
Do you offer a wide range of velvet-inspired clothing?
Yes, we offer a wide range of velvet-inspired clothing for both men and women. Our collection includes dresses, tops, blazers, and trousers that are crafted from the finest velvets and designed to accentuate your personal style. Whether you're looking for a statement piece or a classic wardrobe staple, we have something to suit every taste.
What can I expect from your accessories collection?
Our accessories collection is carefully curated to complement our clothing range and add a touch of luxury to any outfit. From velvet handbags and clutches to velvet-inspired scarves and hats, each accessory is designed to elevate your look and make a statement. We pay close attention to detail, ensuring that our accessories are made with the same level of craftsmanship and quality that Velvetys.com is known for.
Are your home décor products made from velvet as well?
Yes, our home décor collection includes a variety of velvet furnishings that will add a touch of elegance to your living space. From plush velvet cushions and throws to luxurious velvet curtains and bedding, each piece is designed to create a cozy and sophisticated atmosphere in your home. Our home décor products are crafted with the same attention to detail and quality that our fashion and accessories are known for.
How do I care for velvet clothing and accessories?
Velvet requires special care to maintain its luxurious appearance. We recommend that you always check the care instructions on the garment's label, as different velvet fabrics may have specific cleaning requirements. In general, it is best to avoid machine washing or drying velvet and to opt for gentle hand washing or professional dry cleaning instead. Furthermore, velvet should be stored flat or hung to prevent crushing and retain its shape.
Can I expect high-quality craftsmanship from Velvetys.com?
Absolutely. We take pride in the high-quality craftsmanship of our products. Each piece in our collection is created with attention to detail and a commitment to delivering the best possible product. From the stitching to the finishing touches, we ensure that every item meets our strict quality standards.
Do you offer international shipping?
Yes, we offer international shipping to select countries. At the checkout, you will be able to see whether we deliver to your location. Please note that additional customs fees, taxes, and import duties may apply, depending on your country's regulations. We recommend checking with your local customs office for more information on potential charges before placing your order.
Can I return or exchange an item if I'm not satisfied?
We want you to be completely satisfied with your purchase from Velvetys.com. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please refer to our Returns and Exchanges page on our website for detailed instructions on how to return or exchange your item.
Are your products sustainable and ethically sourced?
At Velvetys.com, we are committed to sustainability and ethical sourcing. We carefully select our suppliers and prioritize working with partners who share our values. We strive to reduce our environmental impact by using eco-friendly materials and packaging whenever possible. Additionally, we prioritize fair wages and safe working conditions for all those involved in the production process.
What if I have further questions or need assistance?
We have a dedicated customer service team ready to assist you with any questions or concerns you may have. You can reach out to us via email or through our website's contact form, and we will be happy to provide you with the support you need. Your satisfaction is our top priority.